Refund policy

Returns must be received by SAND.SALT.SURF.SUN. within 30 days of your original shipment date. The item must be in the same condition—unworn, unopened, unwashed, with all the original packaging attached.

We reserve the right to refuse any refund if we believe the returned items are damaged, have been worn, or misused.

Please note that we do not refund the original shipping and handling fees that you paid for the order.

If you return an item after 30 days, you will only receive store credit.

For exchanges, we process them as returns. We will refund your original form of payment for the value of the returned merchandise. You will then need to purchase the new item separately.

If packages are returned to us due to an incorrect, undeliverable, or insufficient address, or if you refuse the package, you will be refunded the cost of the items, excluding the original shipping cost, and a 10% restocking/handling fee will be applied.

Please email us at support@sandsaltsurfsun.com and let us know about the return request. Be sure to include your order number. We'll try to get back to you within 24 hours.

Once your return is approved, we will email you our return address. We recommend using a carrier that provides tracking information or shipping insurance as we are not responsible for any lost packages. Please ensure the package is properly packed to prevent lost or delay in shipping.

Once your return is received and inspected, we will notify you via email and issue you a refund.